Frequently Asked Questions


Below is a list of frequently asked questions. Click on the question to view the answer. If you have any additional questions, please feel free to call our office.


What do I need to bring to my appointment?

  • Insurance Cards
  • Referral, if applicable
  • Most recent pair of glasses
  • Contact lenses
  • Contact lens information (bring in the label from the box, if possible)
  • Records from your previous ophthalmologist (if you have ongoing eye condition)
  • If you do not speak English or Spanish, please bring someone who can translate
  • Forms (see below)
  • Chocolate (keeps staff happy…caffeine okay, too)
  • A smile (always helpful…)


What forms do I have to fill out?

  • Patient Information Sheet
  • Patient History Questionnaire
  • Review of Systems
  • Summary of Privacy Practices


Should I arrive early?

If you are a new patient, please allow 15 minutes before appointment time to get checked in.


Will I be dilated?

Most likely you will be dilated for a new or annual exam. It may be helpful to bring a driver, because you will be sensitive to the sun. Dilation mainly affects your near vision, so do not expect to do any reading for awhile after the exam.


How long does dilation last?

Usually several hours


Will I be checked for glasses (refracted)?

If you feel your vision is blurry, or you need new glasses, a refraction will be done. Most medical insurances do not pay for this. This is usually charged separately to the patient.


How long will I be in the office?

For an exam with dilation, expect to be in the office for an hour to an hour and a half.


If I am late, will I be seen?

If you are 20 minutes late or more, you will be rescheduled.


If I am a minor (less than 18 years old), do I need to be accompanied by a parent?

Yes, or a legal guardian.


Can I use my cell phone in the office?

No. They are disruptive to the staff and other patients. Please turn them off upon entering the office.


What form of payment do you accept?

Cash, check, Visa, Mastercard accepted in Kissimmee office. Discover and American Express also taken in the Orlando office.

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